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Return

Martucciboutique.com GUARANTEE the client, for whichever reason the client was not satisfied, he/she has the right to return the item/s bought (are excluded all orders done with coupons or discounted). Discounted items or items bought with coupons can be exchanged with same item of other sizes or other item available on the website.
 
It is possible to return the item – unused / unworn – within 14 days of delivering – and you may get a refund of the order minus the shipping cost (shipping cost of the returned item/s is responsability of the client who may entrust the return item/s on his/her trusted courier).
 
Inside your order you will find the necessary to make a return. All products present on and sold from our website have an identifier tag. Boutique Martucci srl encourages to try on the product without taking off, damaging or tampering with the identifier tag, as items which are not as new as the client receipt them, will not be accepted for a return. 
 
N.B.: during on SALE and SPECIAL PROMOTION periods, an exchange is guarantee. However, Boutique Martucci srl has the responsability to value each single refund depending on the sole situation. 
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